The agenda
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18 July 2023,
The Mermaid, London
It was a packed day of 35 speakers, featuring the best of the best in eCommerce from all over the world, all aligned to inspire and teach.
merchant track
technical track
08:30 - 09:30
doors open + registration
Technical track starts at 10:40 am
09:40 - 10:10

10:10 - 10:40
Morning break
10:40 - 11:00

Leading retail growth: a cto's perspective | Fireside Chat with ME+EM
CTO, ME+EM
CTO, Akoova
11:00 - 11:05
changeover
11:05 - 11:25
Culture of continuous improvement
eCommerce & Marketing Director, Look Fabulous Forever

11:25 - 11:30
changeover
11:30 - 11:50

How to debug common site issues with self-service
Commerce Strategy Consultant, Adobe
Senior Software Development Engineer, Adobe
11:50 - 11:55
changeover
11:55 - 12:25

Panel: Devising an inflation-busting eCommerce strategy
Strategy Director, JH
Head of eCommerce, LeMieux
Director of E-Commerce, Leading Football Club
Managing Director, PBSL Group

Panel: Diversity in tech & how we can go further
VP Global Marketing, Klevu
Founder, Transmission PR
Head of Growth, Vervaunt, eCommerce Pride
12:25 - 13:45
lunch
13:45 - 14:05

Why it’s good, to do good. The Importance of purposeful brands in the current economic climate
CEO, Pennie's

14:05 - 14:10
changeover
14:10 - 14:30
What results should you be looking for in a tough market
Strategy and Insight Director, IMRG

14:30 - 14:35
changeover
14:35 - 15:05

panel: Artificial Intelligence and its place in the future of Commerce
Customer Success Manager, JH
CEO, Nibble AI
Adobe
CEO, Bargain Max

panel: Building a culture of excellence and innovation
Head of People, JH
VP Enterprise Solutions, Hyvä
Principal Developer, JH
Deryck Harlick
Learning Architect, Adobe
15:05 - 15:35
networking break
15:35 - 15:55
Does Application and Infrastructure Performance still matter in 2023?
Adobe Commerce Lead, Accenture
15:55 - 16:00
changeover
16:00 - 16:20
Everything has changed - how do you connect with your customers in 2023?
eCommerce Masterplan Podcast

App Builder and Composable commerce
Adobe - Technical Insights and Application
Adobe - Business Value and overcoming challenges meeting goals
16:20 - 16:25
changeover
16:25 - 16:45

Mystery Shopping on Steroids - what, today, is your eCom CX really like?
Performance Director, thinkTribe
16:45 - 17:00
changeover
17:00 - 17:30
